Terms of Service

Last Updated: May 12th, 2026
 

Introduction

Welcome to Dresskiss. We know that legal documents can be tedious, but these Terms of Service are important as they govern your use of our website and protect both your rights and ours.

By visiting our site and/or making a purchase, you agree to be bound by our Terms of Service, including all applicable policies and notices. These terms apply to all users, including browsers, vendors, customers, merchants, and contributors.

If you disagree with any part of these terms, please refrain from using our website or services.

Throughout this document, the terms "Dresskiss," "we," "us," and "our" refer to Dresskiss. The terms "you" and "your" refer to you, the user and customer of our website.
 

Section 1: Age Requirements

Dresskiss does not knowingly collect data from or sell products directly to children. By accessing our Site, you confirm that you are 18 years of age or older, or that you are using the Site under the supervision of a parent or legal guardian who accepts responsibility for your actions. If you are a parent or guardian authorizing a minor to use the Services, you agree to be bound by these Terms of Service in their entirety.
 

Section 2: Order Acceptance And Payment

2.1 Order Acceptance: All orders placed on our Site are subject to product availability and price confirmation. A legally binding contract for the purchase of goods is only formed once your payment has been approved and your payment method has been successfully debited. Dresskiss reserves the right to refuse, limit, or cancel any order at our sole discretion for reasons including, but not limited to:

• Limited product availability or stock discrepancies;

• Errors in pricing or product descriptions;

• Identification of potential fraudulent activity or unauthorized transactions.

2.2 Payment Processing: To ensure security, payments are processed through PayPal. While we facilitate these transactions, your use of such payment services is governed by their respective terms and conditions. Dresskiss is not a party to those third-party agreements and shall not be held liable for technical issues or disputes arising directly between you and the payment provider.
 

Section 3: User Conduct And Obligations

By accessing and using the Site, you agree to use our Services responsibly and in good faith. Specifically, you represent and warrant that you shall:

3.1 Accuracy of Transactions: Ensure all selected product attributes (such as size, color, and quantity) are correct and provide accurate, current, and complete shipping and contact information. You acknowledge that Dresskiss is not liable for delivery failures resulting from inaccurate information provided by you.

3.2 Lawful Use: Use the Site and its Services exclusively for lawful purposes and in compliance with all applicable local, state, federal, and international laws or regulations.

3.3 Intellectual Property: Respect all intellectual property rights. You shall not infringe upon or violate the intellectual property rights of Dresskiss or any third party.

3.4 Prohibited Conduct: Refrain from any actions that are harmful, offensive, or disruptive, including but not limited to:

• Harassment and Discrimination: Engaging in harassment, abuse, defamation, or discrimination based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability.

• Deceptive Practices: Submitting false, misleading, or fraudulent information, or engaging in phishing, spamming, or scraping.

• Malicious Activities: Uploading or transmitting viruses, malware, or any other type of malicious code that may compromise the functionality of the Site or the security of other users.

• Privacy Violations: Collecting, tracking, or harvesting the personal information of others without explicit consent.
   

Section 4: Promotional Codes And Programs

Dresskiss may, at its sole discretion, offer promotional codes, discount programs, or other special offers ("Codes") to some or all users.

4.1 Terms of Use: All Codes are subject to specific terms, including expiration dates and usage limits. Codes hold no cash value and become void once expired. We reserve the right to modify or cancel any Code or Program at any time, as permitted by applicable law.

4.2 Abuse and Cancellation: If we determine, in our sole discretion, that a Code or Program offer has been misused or abused (e.g., unauthorized sharing, fraudulent activity, or technical manipulation) prior to order fulfillment, we reserve the right to:

• Cancel the Code and/or the Program offer for the affected order; and Cancel the order without further obligation to fulfill it.

4.3 Refunds: In the event an order is cancelled due to Code abuse and a partial or full payment has already been processed, the paid amount will be refunded to the PayPal account you used at checkout.

4.4 Support: If you encounter a Code that appears to be malfunctioning but has not yet expired, please contact our support team at service@dresskiss.com for assistance.
 

Section 5: Product Information

5.1. Product Accuracy and Variations

At Dresskiss, we make every effort to display the colors and images of our products as accurately as possible. However, please note that:

• Color Variance: Actual colors may vary slightly due to individual monitor settings, screen calibrations, and ambient lighting conditions during photography.

• Product Details: We cannot guarantee that your device's display will perfectly reflect the true color or texture of the physical product.

• Continuous Improvement: We strive for absolute accuracy, but specifications and details remain subject to periodic updates to ensure the best possible product quality.

5.2. Availability and Order Corrections

All orders are subject to stock availability. If a product becomes unavailable after an order is placed but before shipment, we will notify you promptly. In such cases, you may choose to exchange the item or receive a full refund.

We reserve the right to correct any typographical errors or inaccuracies related to pricing or specifications. If a significant error affects your order, we will contact you to provide a resolution before processing the transaction.

5.3. Pricing, Taxes, and Duties

• Transparent Pricing: All prices displayed on our Site are final.

• International Customs, Duties, and Taxes: Customers are solely responsible for all designated import duties, customs fees, and local taxes levied by their country and region. These charges are not included in your checkout total and will be communicated to you by the carrier upon arrival in your country.

5.4. Custom Orders

For customized/personalized products, the specifications are considered finalized once confirmed through our official communication channels (typically email). Due to their personalized nature, custom orders cannot be returned unless there is a manufacturing defect or error on our part. In such cases, we will issue a full refund (including shipping fees) in accordance with our Return Policy.

5.5. Significant Discrepancies

If the product received differs significantly from the order specifications within 30 days of receipt, you are entitled to request a return or refund in accordance with our Return Policy.
 

Section 6: Product Availability

6.1. Inventory Constraints: In the event of supply constraints or unforeseen inventory discrepancies, we reserve the right to restrict the number of items available for purchase. If we are unable to fulfill your order after confirmation due to stock unavailability, we will notify you promptly via email and issue a full refund to your original payment method.

6.2. Information Updates: We reserve the right to modify available quantities or update product information at any time to reflect current stock levels, ensuring a transparent shopping experience for all customers.
 

Section 7: Return, Exchange, Cancellations

At Dresskiss, we stand behind the quality of our products and are committed to your satisfaction. Our Return Policy is our promise to assist you if you are not entirely satisfied with your purchase.

7.1. Return Window: We offer a 30-day return policy, which means you have 30 days from the date your order is delivered to submit a return request.

7.2. Cancellations and Exchanges:

• Cancellations: We accept order cancellations only before the order has been processed or shipped. Once an order is in the fulfillment process, it cannot be cancelled but may be eligible for a return after delivery.

• Exchanges: We do not offer direct exchanges. If you would like a different size or color, please return the original item(s) and contact us at service@dresskiss.com. We will help you place a new order. Once the original item(s) are returned, we will issue a refund according to our return policy (return shipping fees are your responsibility).

7.3. Conditions for Returns: To be eligible for a return, items must be in their original condition: unworn, unused, with all tags attached, and in the original packaging.

7.4. Policy Integration: All returns and exchanges are governed by our full Return & Refund Policy. We encourage you to review the full policy for detailed information regarding return shipping costs and refund processing times. Dresskiss does not charge any restocking fees.
 

Section 8: Shipping Policy

8.1. Shipping Destinations: Dresskiss currently provides shipping services to the United States, Canada, the United Kingdom, and Australia.

8.2. Shipping Carriers: The carrier for Standard Shipping depends on your country:

• United States: China Post

• United Kingdom: Royal Mail

• Canada and Australia: EMS

• Expedited Shipping (all countries): FedEx

8.3. Shipping Timelines: Once your order has been handed over to our third-party logistics providers, the final delivery time is determined by their respective services. While we strive to ensure prompt processing time, we recommend placing orders well in advance for special occasions (e.g., birthdays or holidays) to account for potential carrier delays.

8.4. Carrier Responsibility: Dresskiss is not liable for delays caused by logistics providers, customs clearance, or extreme weather conditions. However, we are committed to your satisfaction and will assist you in tracking and resolving shipment issues to ensure a smooth shopping experience.

8.5. Accuracy of Information: It is the customer's responsibility to provide accurate and complete shipping information. Dresskiss shall not be held responsible for package loss, delivery delays, or additional costs (such as re-routing fees) resulting from incorrect or incomplete address details provided by the customer.

8.6. Damage During Shipping: If your package is lost or damaged during shipping, please contact us at service@dresskiss.com. After we confirm that the issue was not caused by you, we will issue a full refund (including shipping fees) in accordance with our Return Policy.

8.7. Further Information: For detailed information regarding shipping methods, estimated delivery times, and shipping fees, please visit our Shipping Policy page.
 

Section 9: Privacy And Data Security

9.1. Commitment to Privacy: At Dresskiss, we prioritize the privacy and security of your personal information. We collect personal data only when it is strictly necessary to provide our products, process transactions, and improve our services.

9.2. Secure Transactions: We utilize industry-standard SSL (Secure Sockets Layer) encryption technology to protect your sensitive data. All personal and financial information is transmitted securely through protected communication channels to ensure maximum safety during checkout.

9.3. Data Protection and Use: Your trust is our priority. We strictly adhere to the following principles:

• No Data Selling: We will never sell, rent, or trade your contact information or personal data to third parties.

• Consent-Based Marketing: We will not use your personal information, photos, or feedback for advertising or promotional purposes without your explicit prior consent.

• Service-Focused Collection: Personal data is collected solely to enhance your user experience and fulfill our contractual obligations to you.

9.4. Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes outlined in our Privacy Policy, comply with legal obligations, or resolve disputes.

9.5. Your Rights: Depending on your location, you may have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at service@dresskiss.com.

9.6. Acceptance of Terms: By using our website, you acknowledge and consent to the practices described in our Privacy Policy. For more comprehensive details on how we collect, use, and protect your information, please visit our full Privacy Policy page.
 

Section 10: Third-Party Links And Services

10.1. Third-Party Content: Certain content, products, and services available via our Service may include materials provided by third parties. These links are provided for your convenience and may direct you to websites that are not affiliated with Dresskiss.

10.2. No Endorsement or Liability: We are not responsible for examining or evaluating the content, accuracy, or safety of third-party materials. Dresskiss does not warrant and shall not have any liability or responsibility for any third-party websites, products, or services.

10.3. Risk Acknowledgment: We are not liable for any harm or damages related to the purchase or use of goods, resources, or content made in connection with any third-party websites. It is your responsibility to: Carefully review the third-party's policies and practices before engaging in any transaction. Ensure you fully understand their terms and conditions.

10.4. Dispute Resolution: Any complaints, claims, concerns, or questions regarding products or services provided by third parties must be directed to the respective third party.
 

Section 11: User Content And Submissions

11.1. Content Standards: You agree that any comments, feedback, or other submissions provided by you will not violate the rights of any third party, including but not limited to copyright, trademark, privacy, or other personal and proprietary rights.

11.2. Prohibited Material: You further agree that your submissions shall not:

• Contain libelous, unlawful, abusive, or obscene material;

• Contain any computer viruses, malware, or harmful code that could affect the operation of our Services or any related websites;

• Be used to mislead us or third parties as to the origin of the content.

11.3. Identity and Accuracy: You may not use a false email address, impersonate any individual or entity, or provide inaccurate information. You are solely responsible for the accuracy and legality of any comments you post.

11.4. Disclaimer of Liability: Dresskiss takes no responsibility and assumes no liability for any comments or content posted by you or any third party. We reserve the right, but have no obligation, to monitor, edit, or remove content that we determine, in our sole discretion, is unlawful or violates these Terms.
 

Section 12: Disclaimer And Limitation Of Liability

12.1. Product Disclaimer: We strive to display product colors and images as accurately as possible. However, we cannot guarantee that your device's display will perfectly reflect the true color, texture, or detail of the physical product.

12.2. Technical Issues Disclaimer: While we strive to maintain reliable operation of our Site, we may occasionally experience technical issues including but not limited to: server downtime, slow response times, payment gateway temporary unavailability, or interruptions due to maintenance or updates. Dresskiss shall not be liable for any inconvenience, loss, or damage resulting from such technical issues.

12.3. Limitation of Liability: To the maximum extent permitted by applicable law, Dresskiss shall not be liable for any indirect, incidental, or consequential damages arising from your use of our Site or products. Our total liability shall not exceed the total amount you paid for the product(s) at issue.

12.4. Force Majeure: We shall not be liable for delays or failures caused by natural disasters, strikes, war, pandemic, or other events beyond our reasonable control.
 

Section 13: Changes To Terms Of Service

13.1. Right to Amend: Dresskiss reserves the right, at our sole discretion, to update, change, or replace any part of these Terms of Service at any time.

13.2. Notification of Changes: It is your responsibility to check our website periodically for changes. We will notify users of significant updates by posting the revised version on this page and updating the "Last Updated" date at the top of these Terms.

13.3. Acceptance of Terms: Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
 

Section 14: Governing Law

 

These TERMS AND CONDITIONS and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the U.S.

 

Section 15: Contact Information
Questions about the TERMS AND CONDITIONS should be sent to us at: service@dresskiss.com
 

Section 16: Entire Agreement

The failure of us to exercise or enforce any right or provision of these TERMS AND CONDITIONS shall not constitute a waiver of such right or provision.
These TERMS AND CONDITIONS and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the TERMS AND CONDITIONS).
Any ambiguities in the interpretation of these TERMS AND CONDITIONS shall not be construed against the drafting party.

 

Section 17: Accuracy Of Billing And Account Information
17.1. We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

17.2. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and payment details, so that we can complete your transactions and contact you as needed.
For more details, please review our Return & Refund Policy.
 

Section 18: Payment Method

For security purposes, all payments will be processed exclusively through PayPal (an authorized third-party payment service provider). While we facilitate these transactions, your use of PayPal is governed by its own terms and conditions. Dresskiss is not a party to those agreements and, therefore, assumes no responsibility for any technical issues or disputes arising directly between you and PayPal.
 

Section 19: Indemnification

You agree to indemnify, defend and hold harmless us and our partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these TERMS AND CONDITIONS or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

 

Section 20: Severability

In the event that any provision of these TERMS AND CONDITIONS is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these TERMS AND CONDITIONS, such determination shall not affect the validity and enforceability of any other remaining provisions.
 

Section 21: Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These TERMS AND CONDITIONS are effective unless and until terminated by either you or us. You may terminate these TERMS AND CONDITIONS at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these TERMS AND CONDITIONS, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

 

Section 21: Contact Us
Tel: +86-17750623019
Email: service@dresskiss.com
Customer Support Hours: Mon-Fri, 9:00AM - 6:00PM (GMT+8)